Effective Date: 28 May 2026

Welcome to the official website of DINDIGUL BIRYANI. By accessing or using our website and services, you agree to the following Terms of Use. Please read them carefully before using our website or booking our catering services.

1. Acceptance of Terms

By accessing this website, submitting enquiry forms, or booking our catering services, you agree to be legally bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our website.

2. Services Offered

DINDIGUL BIRYANI provides professional catering services including:

• Wedding catering services
• Birthday and party catering
• Corporate event catering
• Outdoor catering services
• Engagement and family function catering
• Custom food menu preparation

All services are subject to availability, confirmation, and agreement between both parties.

3. Booking Confirmation

• All catering bookings are confirmed only after successful communication and advance payment.
• Event details such as date, menu, guest count, and location must be clearly provided by the customer.
• We reserve the right to accept or decline any booking request based on availability and feasibility.

4. Payments

• Advance payment is required to confirm bookings.
• Remaining payment must be cleared before or on the event day.
• Pricing may vary based on menu selection, guest count, and event requirements.
• We do not store any card or sensitive payment details on our website.

5. Cancellation & Refund Policy

• Once a catering order is confirmed and advance payment is received, the booking is considered final and confirmed.
• After confirmation, the order is non-refundable under any circumstances, as preparation, ingredient procurement, staff allocation, and event scheduling are immediately initiated.
• This policy is applicable because each booking involves dedicated resources exclusively reserved for your event date.
• No refund will be provided for cancellations, changes, or no-shows after confirmation.
• In exceptional cases, management may consider rescheduling based on availability, but this is not guaranteed.

6. User Responsibilities

By using our website and services, you agree:

• To provide accurate and complete information
• Not to misuse or provide false booking details
• Not to engage in fraudulent or illegal activity
• To cooperate during event coordination and service execution

Any misuse may result in rejection of service.

7. Food Quality & Service Disclaimer

We are committed to providing high-quality, hygienic, and freshly prepared food.

However:

• Taste and appearance may slightly vary based on location and serving conditions
• External factors such as traffic, weather, or venue restrictions may affect delivery timing
• Food should be consumed within a reasonable time after serving

8. Intellectual Property Rights

All content on this website including text, images, logos, menu designs, and event photographs are the property of DINDIGUL BIRYANI.

No content may be copied, reproduced, or reused without written permission.

9. Event Photos & Media Usage

We may capture photos and videos during catering events for:

• Portfolio display
• Website and social media promotion
• Marketing and advertising purposes (Google Ads, Meta Ads, etc.)

However:

• Event photos are used only with prior permission from the client or event organizer
• We respect privacy and avoid publishing sensitive content without consent

10. Third-Party Services

We may use third-party services such as:

• Google Ads
• Meta Ads (Facebook & Instagram)
• Google Analytics
• WhatsApp Business tools

These platforms may use cookies or tracking systems. We are not responsible for their data policies.

11. Limitation of Liability

DINDIGUL BIRYANI is not liable for:

• Delays caused by external factors beyond our control
• Losses due to incorrect information provided by users
• Venue-related restrictions or issues
• Indirect or incidental damages

Our liability is limited to the value of the confirmed service only.

12. Compliance with Indian Laws

We operate in compliance with applicable Indian laws including:

• Food Safety and Standards Authority of India (FSSAI) guidelines
• Consumer Protection Act
• Information Technology Act (IT Act)
• Local municipal and health regulations

13. Website Usage Rights

We reserve the right to:

• Update or modify website content anytime
• Change pricing or service terms without prior notice
• Suspend or discontinue services if required

Continued use of the website means acceptance of updated terms.

14. Governing Law

These Terms of Use are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Chennai, Tamil Nadu.

15. Contact Information

For any questions regarding these Terms of Use, please contact:

DINDIGUL BIRYANI

📞 Contact: Ph: 70105 36924, Ph: 93451 14345

📧 Email: info@dindigulbriyani.com

Address: No.16, Thirumal Srinivasa Nagar, Kollathur, Chennai – 600099.

Summary

By using our website and booking our services, you agree that all confirmed catering orders are final and non-refundable, and that services are provided based on mutual agreement, availability, and proper confirmation. We are committed to delivering authentic Dindigul-style catering with professionalism, hygiene, and quality service.